ASSOCIATE OF ARTS

Medical Office – Mid-Management

PROGRAM OVERVIEW

This associate degree program will provide the student with a solid background in medical office management, strategic planning, customer orientation, contemporary health care issues, communication skills, managerial accounting and health claims processing.

STUDENT PROFILE

As a Medical Office Mid-Management student, you should be able to:

• express ideas verbally and in writing

• display critical thinking skills

• enjoy learning new methods and procedures

• possess a strong interest in the medical management and business management fields

• communicate concerns relative to contemporary health care issues

• enjoy working with people

• display leadership skills

PREPARATION FOR ADMISSIONS

The following experiences will help you prepare for this program:

• keyboarding

• basic computer skills

• English/basic grammar

• Biology

• Consumer math/accounting

The key to your success in a Medical office Mid-Management position is having strong communication and human relation skills, along with excellent problem solving and critical thinking skills.

CAREER PREPARATION

Employers will expect you, as a Medical Office Mid-Management graduate to be able to:

• manage people and use staff conflict resolution

• exercise excellent decision making skills, along with good problem solving abilities

• understand fiscal and accounting applications

• compose correspondence and reports

• implement strategic planning techniques

• operate computer equipment using various software programs

• use leadership skills in managerial roles

• demonstrate a strong work ethic and teamwork ability

• understand contemporary health care issues

• know billing/insurance issues

• manage a service-oriented environment recognizing the patient as the consumer

• demonstrate continuous quality improvement/total quality management

CAREER OUTLOOK

Graduates of the Medical Office Mid-Management program are in demand. National studies have shown mid-level managers have much needed skills, particularly in personnel management and hold necessary technical abilities. This program strongly addresses the skills to meet mid-management position requirements and will prepare the graduate for careers, which include:

• Mid-Management Administrative positions in health care clinics and managed care organizations

• Mid-Management Administrative positions in hospitals

• Health care department head supervisors

CURRICULUM

PROGRAM:   64 credits