1998 Assessment Handbook

Recognizing Cultural Differentials

    Instructors teaching at LCOOCC are usually cognizant of the cultural differentials that contribute to the strength and quality of our student body.  It is understood that the ideal manner of dealing with individual differences is a one on one relationship.  Time to work with individuals is scarce, but it is necessary to recognize and direct teaching to most effectively acknowledge and utilize the difference that may exist.

The first suggestion is to inform the students completely and specifically about the objectives and expectations of the course.  Students are to be encouraged to enter into dialogue with the instructor to ascertain whether these objectives and expectations are clear.  For courses in which the objectives are not quantitative or are less easily observed, this step is analogous to the modeling provided to students learning a skill.  The statement of objectives is not intended to duplicate the readings but to guide students by clearly defining and indicating priorities and emphases.  When objectives are presented properly, many more students should be able to match the other students in the ability to see what is needed to reach the instructor’s expectations.

The fact that a discipline deals with “shades of gray” as opposed to specific solutions as answers does not decrease the need for guidance.  Students should be prepared to note “the principle disadvantages” of a particular course of action or to rank alternatives in the same way they might be asked to chose the “best” alternative in a multiple-choice test.

In addition to the statement of objectives and samples of problems, guidance to students should include the instructor’s checklists or observation scales.  They will be particularly helpful for feedback if the observation scales contain descriptions of the levels or stages in development of the expected learning of the subject matter of the course.  In many courses, the ultimate level of achievement sought is to produce perceptive critics of performance or products in the subject area.

Each academic discipline has its own particular requirements, such as library research, computational skills, variable reading rates, laboratory technique, and note taking.  Even among the most successful students, there are differences in approach to a discipline, and instructors are often unaware that students may not know how to study efficiently.  One of the most common weaknesses is poor or inflexible reading habits.  Often students who are oriented to science or mathematics will apply their slow methodical reading habits to a survey course and not know that a faster rate is not only possible, but also more appropriate.

Success in college courses often requires memorizing a considerable amount of information such as classification categories in sciences, chronologies of events in social sciences or formulas.  If such is the case, tell students and give them some examples of mnemonic devices and proven way to aid recall.  There are certain skills that are useful to the instructor, skills that are easily developed once the purpose is specified and recognized.  One of the most important is to reduce—or remove, if possible—the inherent threat and negative student reaction to evaluation and feedback.

Tailoring feedback to individual students is a specialized skill.  Although some instructors have specialized training and experience, most instructors are better advised to minimize their analysis of students and try to be as consistent and impartial as possible in responding to all students.  Instructors can do this best by striving to relate their feedback and comments as impersonally as possible to the model, to the objectives, and the expectations that were set out for that particular aspect of the course.

Conventional textbooks, most of us realize, were not designed for self-instruction, but should rather serve as information-storing devices to be used by students under an instructor’s guidance and direction.  Whatever the instructor does in the normal classroom to facilitate use of a textbook, such as suggesting points to emphasize, or asking questions in recitation sessions to check student comprehension, or elaborating in lectures on known points of difficulty, must, in a individualized system, be put into writing or some permanent form for use by students.

As course designers, instructors are faced with delayed feedback, since a great deal of preparation has to be completed before any student appears.  At the same time the instructor must ever be sensitive to the fact that what or whether the student learns, and how to determine those facts, rests entirely with the assessment technique utilized for that analysis.  Not all of the feedback will be positive as the students struggle to understand and to attain the objectives.  A favorite way of handling a particular topic, that appeared to work on the lecture platform with its lack of feedback about student comprehension, will turn out to be inadequate.  For concerned instructors, student failure should constitute a punishing contingency; their hard work did not get the desired results.  The frequent testing and the mastering requirement force instructors to face theses unpleasant facts.

It is certainly desirable to have a system that gives the instructor detailed feedback about the effectiveness of the course materials at frequent intervals and that gives the student equally detained feedback about progress toward mastery.  It is frequently the case that instructors, even those with skill in developing course outlines of coverage, have trouble developing objectives that correspond closely to the types of activities that they expect students to demonstrate on sophisticated evaluation exercises.

Many instructors find that the use of a study guide complements the use of objectives and communicates to the students somewhat richer information about exactly what they are expected to know or to do, than is possible with only the objectives.  These guides frequently include such information as pages to be read in a particular sequence, important items to be remembered or related to each other, directions on topics to which students should pay special attention, and sample questions that are used to make the student think about some point and to serve a facilitative purpose in supporting the type of learning the instructor wishes the student to acquire.

As an instructor, you should constantly be asking your self, “What is it that students should be learning in this course, and why?  Am I teaching them that which they should be learning?  How do I determine whether or not they have learned the material that is being presented?”  If you are unable to give a satisfactory answer to any one of these queries, you need to carefully rethink your process of presentation of the subject.  How much you know of the subject is of little importance if the content is not being relayed to the student, or if you have no valid capacity to assess whether or not the student ahs learned the material essential for mastery of the course.