CERTIFICATE - HOSPITALITY AND CUSTOMER SERVICE

PROGRAM OVERVIEW

This certificate is designed to give students a broad range of skills in the hospitality and tourism industries. Students will learn the necessary skills to successfully work in restaurants, lodging, casinos, and other hospitality related fields.

STUDENT PROFILE

As a hospitality/tourism student, you should be willing to:

* Work hard
* Develop strong communication and critical thinking skills
* Have a passion for learning effective interpersonal relationship skills

PREPARATION FOR ADMISSION

The following qualities and experiences may help prepare you for entry into this program:

* Prior experience in the hospitality industry
* Detail-oriented

PROGRAM OUTCOMES

As a graduate of this program, you will be able to:

* Demonstrate effective business communications
* Compute basic business mathematics
* Demonstrate proficiency in using Microsoft Office

CAREER OUTLOOK

Graduates with a certificate in Hospitality and Customer Service are prepared to work in various fields in the hospitality industry.

View or Print Degree Plan (pdf).

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